Please be advised that our lasts (foot moulds) have been fine tuned over the last 40 years to suit typical South African feet. We use the UK sizing system, but our fit is slightly wider. Shoe sizes can therefore not be guaranteed as each foot has unique qualities.
If the size you ordered is incorrect, we will gladly exchange it. Shipping is for your own account.
Certain men’s designs can go up to a size 13 and 14, but this has to be made on special order.
We will gladly do any glue or stitching repairs on Redemption products for free. We also supply a resoling service on our shoes at an additional cost.
Redemption cannot be held liable for product negligence.
Keep in mind that our soling is always the best material available at the most reasonable price. Any soling material will wear out more quickly if worn everyday.
If you drive 500km a month with your car, your tires will last a long time. If you drive 5000km a month, your tires will not last as long. The same principle applies to soling.
Exchanges: None without receipt or proof of payment.
Discount is available on any shoes and sandals in our shop as per our three pricing options. Discount only applies per single transaction and not purchases done over a period of time.
We accept Cash, Credit or Debit Cards